Privacy Policy
Last updated
Castle Roads Finance Inc. (“Castle Roads”, “we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through castleroadsfinance.com (the “Site”) and in the course of talking with prospective borrowers, how we use it, and the choices you have.
By using the Site you agree to this policy. If we change how we handle your information, we will update this page and the “Last updated” date above. For material changes we may also notify you on the Site or by email.
Information we collect
Information you give us
When you fill in a form, book a call or email us, we collect what you choose to share, such as your name, company, work email, phone number, your company’s revenue range and anything you write in your message. We use this to respond to you and to assess whether our financing is a fit for your business.
Business information shared during a financing discussion
If we move forward together, you may share company financial, cohort and operating data with us. That information is handled under the confidentiality terms we agree with you, in addition to this policy.
Technical and usage information
When you visit the Site we and our service providers automatically collect information such as your IP address, browser type, device and operating system, referring and exit pages, the pages you view, the links you click and the dates and times of your visits. This is collected with cookies, pixels and similar technologies, subject to your cookie choices (see below).
Information from other sources
We may receive business contact information from publicly available sources, data providers or people who introduce us, and combine it with information we already hold.
How we use your information
- To respond to your enquiries, schedule calls and communicate with you about financing.
- To evaluate and, if we proceed, underwrite and service a financing relationship.
- To operate, secure and improve the Site, and to understand how visitors use it.
- To send you updates and insights we think are relevant. You can opt out at any time.
- To measure the performance of our marketing, including advertising on third-party platforms.
- To comply with legal and regulatory obligations, and to protect our rights.
Cookies and similar technologies
We use cookies to make the Site work, to remember your preferences, to analyse traffic and to measure our marketing. When you first visit, a cookie banner lets you accept or decline non-essential cookies, and you can change your choice at any time through the banner’s settings. Strictly necessary cookies are always on because the Site can’t work without them.
You can also block or delete cookies in your browser settings, though some parts of the Site may not work as intended. To opt out of interest-based advertising from participating companies, visit optout.aboutads.info or youronlinechoices.com.
How we share your information
We do not sell or rent your personal information.
Service providers
We share information with companies that help us run our business, such as CRM and email, scheduling, website hosting, analytics and advertising providers, and firms that provide marketing and technology services on our behalf. They may only use your information to provide services to us and must keep it confidential.
Financing partners and advisers
Where needed to evaluate or provide financing, we may share information with co-investors, lenders, auditors, lawyers and other professional advisers, under confidentiality obligations.
Business transfers
If Castle Roads is involved in a merger, acquisition, financing or sale of all or part of its business or assets, your information may be transferred as part of that transaction.
Legal requirements
We may disclose information where required or permitted by law, or to protect the rights, property or safety of Castle Roads or others.
How we protect your information
We keep personal information in secure systems with access limited to people who need it to do their jobs, and we use reasonable technical and organisational safeguards appropriate to the sensitivity of the data. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.
How long we keep it
We keep personal information for as long as needed for the purposes above, including to meet legal, accounting and reporting requirements, and then delete or anonymise it.
Your choices and rights
- Marketing emails: use the unsubscribe link in any email, or contact us.
- Cookies: change your choice through the cookie banner settings or your browser.
- Access, correction and deletion: depending on where you live, you may have the right to request access to, correction of or deletion of your personal information, or to object to certain uses. Email us and we will respond as required by applicable law.
International transfers
We are based in the United States. If you contact us from outside the US, your information will be transferred to and processed in the United States and other countries where our service providers operate, in line with applicable law.
Children
The Site is for businesses and is not directed at children. We do not knowingly collect information from anyone under 16. If we learn we have, we will delete it.
Third-party sites
The Site may link to sites and services we don’t control. We are not responsible for their content or privacy practices.
Contact us
Questions about this policy or your information:
Castle Roads Finance Inc.
370 Jay St, 7th Floor
Brooklyn, NY 11201, United States
ryan@castleroadsfinance.com